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Our Terms and Conditions (T&C) below are set out and governed by English law. If you have any queries at all on our T&C please don’t hesitate to contact us. Once the booking is made the Client agrees to the following T&C.


Any complaint should be made known verbally to Natalie Waldron Design immediately and in writing within seven days of the incident. Natalie Waldron Design will endeavour to resolve such complaints to the satisfaction of any aggrieved party. 


Natalie Waldron Design will not store customer financial details (credit or debit card numbers). 

Natalie Waldron Design will retain your details you provide upon booking for future newsletters and offers from time to time. Please get in touch to inform us if you would not like us to retain these details and we will remove you from our contact list. We will store these details in line with our Privacy Policy. 


From time to time Natalie Waldron Design takes footage of clients and projects using video and photos. We may use this footage in our marketing material or on our website. Please let us know by email if you wish for Natalie Waldron Design not to use any photos/videos taken of you or your children for this purpose.


Natalie Waldron Design (“Natalie Waldron”, “NWD”, “we” or “us”) is committed to protecting and respecting your privacy and adhering to all relevant Data Protection Legislation. In this Policy, “Data Protection Legislation” means all applicable legislation which relates to the protection of individuals with regards processing personal data, including the General Data Protection Regulation (EU) 2016/679. We protect any personal data that you provide us with & ensure it is stored securely.

This policy (and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us by you visiting our website.


We collect any information provided to us by you via our website, emails, telephone, text, letter, online and offline forms, an online enquiry form & subscribing to our newsletters. This information you give us can include your name, address, email address & phone number.

Please note that we do not store any financially relevant information such as credit card numbers.

We do work with Google Analytics directly with our website to collect data that is relevant to help measure and develop performance on our website. Please find Google’s privacy policy here


We may use this information to provide you with information, products and services that you request from us or that you have asked to receive through communication preferences or newsletter & mailing subscriptions.

This is also relevant for internal use to keep records of all our bookings & auditing purposes. We use email addresses to send newsletters to you about any interesting information. Your information will also be used to enable us to respond to any of your comments and queries, plus notify you about any changes that are relevant with regards to Natalie Waldron Design. We will contact you by telephone or email unless you request otherwise.

You have given us consent to the use of your personal information when you updated your details via our General Data Protection Regulation newsletter. You can change your mind at any time and unsubscribe using the links on our newsletters or email us.


We may share your personal information with selected third parties who we work with and act as our partners.

We would never pass on excessive information and will always send solely what is required to execute your booking on behalf of you.

We may also share with Google analytics and search engine providers that assist us in the improvement and optimisation of our Website.

Our website contains some external links. If you click on one of these links, you are leaving our site and we do not have any control over the external websites. From that point on, our privacy policy is not in use anymore.

We will never misuse or sell your data to anyone. You may unsubscribe using the links on our newsletters or email us. You also have the right to ask for a copy of any personal data we held, request access, erasure, object to processing, restriction of processing, the transfer to another party and withdraw your consent to the processing of your personal information.  In these circumstances, please contact our data protection officer through the various contact methods as below under “CONTACT”.


The data that we collect from you may be transferred to, and stored at, a destination inside the European Economic Area (“EEA”). It may also be processed by staff operating inside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your booking, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.


Any changes we make to our privacy policy in the future, if necessary or required by the law, will be amended on this page and where appropriate notified to you by email. Please check our Privacy Policy regularly to ensure you remain up to date.

In accordance with using this website, you accept our privacy policy. Any personal data you provide us with gives us consent to use it, as referred to in this privacy policy and solely for the purposes set out in this privacy policy.


If you would like to contact us in regard to any questions or requests regarding the privacy policy, as well as any incorrect or incomplete information, please email us to: or you may also call us on 07939590198 and ask for our Data Protection Officer.